Est. 1987 • San Diego, CA
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AI Healthcare Front Desk

AI Consulting, Training and Development

Welcome to AI Agents, where we combine 39 years of IT excellence with cutting-edge AI innovation

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MedNexus EMR Assistant

Experience the future of medical record management and patient care with our AI voice assistant

Ready

Hello! I'm your MedNexus AI assistant. I can help you access patient records, schedule appointments, or provide medical information. How can I assist you today?

Instant EMR Access

Voice-activated access to patient records, medical history, and test results in seconds

Smart Documentation

Automated clinical documentation and real-time transcription of patient interactions

24/7 Availability

Round-the-clock access to medical information and patient support

Transform Your Hospital Operations

Streamlined Workflow

  • Reduce administrative burden with voice-activated EMR access
  • Automated patient documentation and clinical notes
  • Intelligent appointment scheduling and resource allocation

Enhanced Patient Care

  • Faster access to critical patient information
  • Reduced wait times and improved patient satisfaction
  • 24/7 access to medical information and support

Ready to Revolutionize Your Healthcare Practice?

Join leading hospitals using MedNexus EMR to transform patient care and streamline operations.

Start Free Trial

Healthcare Frontdesk

Experience the future of healthcare appointment scheduling with our AI voice assistant

Healthcare Front Desk Professional

Voice Assistant Demo

Ready

Hello! I'm your AI healthcare assistant. I can help you schedule an appointment. Would you like to book a check-up, or specific treatment?

Click "Start Voice Call" to begin speaking with our AI healthcare assistant

Key Features

  • ✓ Natural language appointment scheduling
  • ✓ Real-time availability checking
  • ✓ Automated confirmation emails

Benefits

  • ✓ 24/7 appointment scheduling
  • ✓ Reduced staff workload
  • ✓ Improved patient experience

Ready to Transform your Healthcare?

Join the growing number of healthcare providers using AI to streamline their scheduling process.

Start Free Trial

Revolutionizing Business Automation

Our expertise extends beyond traditional AI, creating intelligent solutions that transform how businesses operate.

AI Integration

Seamlessly integrate AI into your existing workflows with our custom-built solutions.

Lead Generation

AI-powered lead generation and qualification to boost your marketing ROI.

Smart Scheduling

Automated appointment scheduling with AI-driven optimization and reminders.

Smart Chatbot

Advanced conversational AI for 24/7 customer support and engagement.

SaaS to AI

Transform your SaaS platform with AI capabilities and intelligent automation.

Integrations

Seamless integration with WhatsApp, Telegram, databases, and other platforms.

AI Consulting Excellence

Leveraging nearly four decades of technology expertise to deliver cutting-edge AI solutions that transform businesses and drive innovation.

Strategic AI Implementation

We develop comprehensive AI strategies tailored to your business objectives. Our approach includes:

  • → Custom AI roadmap development
  • → Technology stack assessment and recommendations
  • → ROI analysis and implementation planning

Intelligent Process Automation

Transform your operations with AI-powered automation solutions that drive efficiency and reduce costs.

  • → Workflow optimization and automation
  • → Machine learning integration
  • → Predictive analytics implementation

38 Years of Innovation

From traditional IT solutions to cutting-edge AI implementations, our journey of excellence spans nearly four decades.

2024

Block University, A series of tutorials on Blockchain, Bitcoin and Money.

2024

Published the book: 'The New Money'. Imagine this: in 2011, the average price of a house in the United States was around 65,000 BTC. Fast forward to today, and that same house costs just 6.7 BTC.

2024

Discover the powerful intersection of K-12 education and artificial intelligence.

2023

Welcome to GopherGet!! A friendly AI Tool that helps you get the best results from ChatGPT without being an expert, by improving the prompt submitted.

2020

CitadelDataSystems.com

2019

Intro to Digital Online Courses

2018

Introduction to Digital Asset ID using Blockchain, IPFS, Waves Platform and the LEFTA Token.

2016

MedSource Clinic Dispensing System.

2016

theWege - Micro PC The computer for all of us. A fully operational personal computer the size of a credit card that is ready to just plug in and start using. Just add a USB keyboard and mouse and any TV or monitor with HDMI.

2014

SOFOS Browser Kickstarter Project, an app that would detect if a website was mobile friendly, then convert the web page on the fly.

2013

iTopagent, developed Real Estate Database App for iPhone and Android.

2012

Designed QuickScanIt® eliminates the need of a scanner, fax machine, copier & business card scanner. QuickOneEdge document placement system.

1997

Built our brand of PC's called Zebra Systems.

1992

Became an Apple Certified Reseller and Service Provider, open up an Apple Store (independent) in Palmdale, CA.

1989

Worked with School Districts, networking all the schools in Littlerock, California. Designed and installed with one helper the local area network and the wide area network. This was on average 800 computers on the network when there were no existing networks.

1987

Opened doors in Burbank, California - Nicholas Trataris Int'l with $74.

1986

Got a job at an Apple computer store in North Hollywood, Los Angeles. As a newbie I copied the manuals of all the software sold and read them all.

1985

Wrote my first accounting solution in Microsoft Basic for a friend's business.

1984

Took my first course in Artificial Intelligence at Marquette University, Wisconsin. Used my first computer, a Commodore 64, a black & white TV and an acoustic modem to access theVAX Mainframe to do my assignments remotely.

Meet The Team

Meet the experts behind our AI innovation, bringing decades of experience and cutting-edge knowledge to every project.

Nicholas Trataris

Nicholas Trataris

Founder & CEO

Nicko Trataris is an AI consultant, software developer, and entrepreneur with over 30 years of experience in AI, blockchain, and enterprise software. He is the founder and CEO of AI Agents, LLC, leading the development of real-time conversational AI tools that improve customer engagement and workflow automation. He also launched GopherGet.com, a prompt engineering tool that enhances ChatGPT performance. Previously, he led EMR software development for a growing medical startup, scaling it from 8 to 180 employees and implementing telehealth solutions during COVID-19. Nicko also founded NTI Blockchain, Inc., applying blockchain to healthcare, identity, and real estate. He holds AI certifications from UC Berkeley and IBM, and a B.S. in Mechanical Engineering from Marquette University. He is the author of The Guide to AI Tools, a practical resource for professionals navigating the evolving AI landscape. Nicko combines deep technical expertise with visionary leadership to create impactful technology solutions.

Dana Trataris

Dana Trataris

Office Manager

Dana Trataris has been an integral part of AI Agents, LLC for over 16 years, ensuring the smooth operation of daily activities with unwavering dedication. As Office Manager, she oversees administrative functions, coordinates team logistics, and maintains organizational efficiency, contributing significantly to the company's sustained success. Holding a degree in Psychology, Dana brings a unique understanding of team dynamics and workplace culture, fostering a positive and productive environment. Her commitment to excellence and attention to detail make her an indispensable member of the AI Agents team.

Mexson Fernandes

Mexson Fernandes

Lead Developer

Mexson Fernandes is a dynamic software developer with a passion for creating seamless digital experiences across platforms. As the Lead Developer at AI Agents, LLC, he specializes in building robust, efficient, and scalable applications that bring innovative ideas to life. Mexson's expertise spans various technologies, and he is dedicated to delivering modern solutions that enhance user engagement and operational efficiency. With a keen eye for detail and a commitment to excellence, Mexson plays a pivotal role in driving the technological advancements at AI Agents, ensuring that the company's offerings remain at the forefront of the AI industry.

Aristo

Aristo

K–12 AI Ambassador

Aristo isn't just a team member—he's a trailblazer. At just 13 years old, he co-developed our K–12 AI tutoring platform over 16 months ago and now leads its ongoing evolution. As our youngest AI Ambassador, Aristo brings an authentic student voice to the forefront, ensuring our tools resonate with the real needs of today's learners.

Frequently Asked Facts

What is AskAI Agents?

AskAI Agents delivers trained AI Assistants tailored to specific industries or domains. These agents automate professional tasks, perform reasoning, and integrate into workflows beyond basic chatbot functionality.

How are AI Agents different from chatbots?

Our AI Agents reason, adapt, and execute actions. They surpass scripted bots by understanding context, chaining tasks, and interacting dynamically with systems and users.

What can AskAI Agents do?

  • 24/7 customer support
  • User onboarding for SaaS
  • Schedule meetings or bookings
  • Answer internal knowledge base queries
  • Generate reports automatically
  • Call APIs and run automations

Is our data secure?

Yes. We use TLS encryption, AES at rest, strict access control, and comply with GDPR/CCPA. Your data never leaves your environment without permission.

How do I start?

Book a free consultation or use our quick assessment form. We'll design the right agent for your business needs.

What industries do you support?

We work across healthcare, SaaS, professional services, education, legal, finance, and retail — tailoring each agent to the industry's vocabulary and workflows.

Do your agents integrate with our systems?

Yes. We support CRM, ERP, calendar, ticketing, messaging, and API integrations including Slack, Salesforce, Notion, HubSpot, and more.

Can you train AI agents on our internal content?

Absolutely. We can ingest knowledge bases, SOPs, PDFs, spreadsheets, and web content to fine-tune your agents' responses and actions.

Do you offer white-label or partner models?

Yes. Agencies and IT providers can offer AskAI Agents to their clients under their own brand with full support from us.

How are agents maintained post-launch?

We provide support, updates, bug fixes, tuning cycles, and performance reports. Monthly optimization is standard with every plan.

How does the Healthcare AI Front Desk handle patient calls?

Our AI Front Desk answers calls instantly with natural, conversational AI that understands medical terminology and patient needs. It can schedule appointments, answer common questions, route emergencies, collect patient information, and transfer to staff when needed—all while maintaining HIPAA compliance.

Is the Healthcare AI Front Desk HIPAA compliant?

Absolutely. Our Healthcare AI Front Desk is fully HIPAA compliant with end-to-end encryption, secure data storage, access controls, audit logging, and Business Associate Agreements (BAA). All patient data is handled with the highest security standards and never shared without authorization.

Can the AI handle appointment scheduling for multiple providers?

Yes. Our AI integrates with your practice management system and understands each provider's availability, appointment types, duration requirements, and scheduling preferences. It can book appointments across multiple providers, handle cancellations, reschedule appointments, and send automated reminders to reduce no-shows.

What happens if a patient has an emergency?

The AI is trained to recognize emergency keywords and situations. It immediately escalates emergency calls to your on-call staff or emergency protocols, provides appropriate guidance to the caller, and can connect them to 911 if necessary. Emergency handling is customizable based on your practice's specific protocols.

How does the AI handle patient intake and registration?

The AI guides patients through digital intake forms, collects demographic information, insurance details, medical history, current medications, and consent forms. It verifies insurance eligibility in real-time, flags incomplete information, and ensures all required documentation is collected before the appointment—saving your staff valuable time.

Can patients speak in their native language?

Yes. Our Healthcare AI Front Desk supports over 50 languages with natural conversation flow. It automatically detects the patient's language and responds fluently, breaking down communication barriers and ensuring all patients receive quality service regardless of their primary language.

How long does implementation take?

Most healthcare practices are up and running within 2-4 weeks. This includes system integration, staff training, customization to your workflows, testing, and a gradual rollout. We work closely with your team to ensure a smooth transition with minimal disruption to your operations.

What practice management systems do you integrate with?

We integrate with major EHR and practice management systems including Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, Kareo, DrChrono, and many others. Our API-based integration ensures real-time synchronization of appointments, patient data, and scheduling information.

How does the AI handle prescription refill requests?

The AI can collect prescription refill requests from patients, including medication name, pharmacy information, and urgency. It routes these requests to the appropriate provider or pharmacy team through your existing workflow, tracks the status, and can notify patients when refills are ready for pickup.

Can the AI handle insurance verification?

Yes. The AI automatically verifies insurance eligibility, coverage details, copay amounts, and prior authorization requirements before appointments. It can collect insurance card images, verify patient information, and flag any coverage issues for your billing team to address proactively.

What if a patient needs to speak with a human?

Patients can request to speak with staff at any time, and the AI seamlessly transfers the call with full context of the conversation. The AI also intelligently recognizes complex situations that require human intervention and automatically escalates them to your team with detailed notes.

How does the AI reduce no-shows?

The AI sends automated appointment reminders via phone, text, and email at customizable intervals. It can confirm appointments, offer rescheduling options, and even fill last-minute cancellations by contacting waitlisted patients. Practices typically see 30-50% reduction in no-shows.

Can the AI handle after-hours calls?

Absolutely. The AI provides 24/7 coverage, handling after-hours appointment requests, answering common questions, collecting messages for staff, and routing urgent matters according to your protocols. Patients never get voicemail, improving satisfaction and capturing appointments that would otherwise be lost.

How much does the Healthcare AI Front Desk cost?

Pricing is customized based on your practice size, call volume, and feature requirements. Most practices see ROI within 3-6 months through reduced staffing costs, increased appointment bookings, and improved efficiency. Contact us for a personalized quote and ROI analysis for your practice.

What kind of reporting and analytics do you provide?

You receive comprehensive dashboards showing call volume, appointment bookings, patient satisfaction scores, common questions, peak call times, missed call recovery, and ROI metrics. All data is exportable and can be customized to track the KPIs that matter most to your practice.

How does the AI learn our practice's specific procedures?

During implementation, we train the AI on your specific workflows, appointment types, provider schedules, common questions, and practice policies. The AI continuously learns from interactions and can be updated anytime as your procedures change. Your team maintains full control over the AI's knowledge base.

Can the AI handle telehealth appointment scheduling?

Yes. The AI can schedule both in-person and telehealth appointments, send video conferencing links, provide technical support instructions, and ensure patients have the necessary setup before their virtual visit. It integrates with popular telehealth platforms like Zoom, Doxy.me, and others.

What happens if the AI doesn't understand a patient's question?

The AI is trained to recognize when it needs help and will politely transfer to a staff member rather than provide incorrect information. It also logs these interactions so we can continuously improve its knowledge base. Over time, the AI becomes more capable as it learns from your practice's unique needs.

How do you ensure patient satisfaction with AI interactions?

We monitor patient satisfaction through post-call surveys, sentiment analysis, and feedback collection. The AI is designed to be empathetic, patient, and helpful. Most practices see patient satisfaction scores of 90%+ with AI interactions, often higher than traditional phone systems due to zero wait times and 24/7 availability.

Can the AI handle billing and payment questions?

Yes. The AI can answer common billing questions, explain charges, provide payment options, process payments over the phone (PCI compliant), set up payment plans, and route complex billing issues to your billing department. It integrates with your billing system for real-time account information.

What support do you provide after implementation?

We provide ongoing 24/7 technical support, regular system updates, performance optimization, monthly review calls, staff training refreshers, and continuous AI improvements. Your dedicated account manager ensures the system evolves with your practice's changing needs and maintains peak performance.